Automatically categorizes, labels, and assigns incoming Jira tickets based on content.
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A triage workflow that monitors a Jira project for new unassigned tickets and applies structured classification: severity, component, team ownership, and labels. Uses a configurable classification schema that you define once and the agent enforces consistently. Dramatically reduces the time engineering managers spend in triage ceremonies.
Polls the Jira REST API for unassigned tickets in the configured project. For each ticket, it runs a classification pass using the LLM against your defined schema. The classification is then applied back to Jira via the API. A confidence threshold (configurable) gates whether the assignment is applied automatically or flagged for human review.